Refund policy
We offer a 90-day return or replacement policy, giving you 90 days from receiving your item to request a return or replacement.
Items sent through freight forwarders, international consolidators, or any third-party shipping facilities are not eligible for a refund. Only items sent back to one of our verified warehouse addresses are eligible.
Please do not place multiple or bulk orders with the intent to return unused items. If you’re unsure which product is right for you, we’re always happy to assist before you place an order. Contact us at contact@Dynomuscle.com .
Order cancellation: Orders can only be canceled within the first hour after they have been placed. After one hour, our team will have already processed your order in our system and with our carrier.
Damages and issues: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can assess the issue and correct it.
Exceptions / non-returnable items: Due to the nature of digital goods, ebooks are non-returnable and non-refundable once delivered. Please ensure you are selecting the correct product before completing your purchase.
Exchanges: If you'd like to try a different product or receive a replacement, please contact us. In most cases, we offer a free replacement within 90 days, which is often more efficient than returning the product.
Refunds: We will notify you once we’ve received and inspected your return and inform you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund as well.
- Orders that qualify for our replacement/exchange policy are no longer eligible for a refund.